Refund & Cancellation Policy
Thank you for choosing Erica Sloan Fit! We are committed to providing you with exceptional services and support. Please review our Refund Policy carefully before making a purchase.
1. No Refunds for Services
1.1 All Sales Are Final: At Erica Sloan Fit, we do not offer refunds for any of our services, including but not limited to fitness coaching, digital products, training programs, and consultations. Once a purchase is made, it is considered final and non-refundable.
1.2 Exceptions: There are no exceptions to our no-refund policy. We encourage you to carefully consider your decision before purchasing any of our services. If you have any questions or concerns about our services, please contact us at ericasloanfit@gmail.com before making a purchase.
2. Service Delivery and Satisfaction
2.1 Service Quality: We strive to provide the highest quality services and to meet your expectations. If you experience any issues with the delivery or quality of our services, please reach out to us at ericasloanfit@gmail.com. While we do not offer refunds, we are committed to addressing any concerns you may have and will work with you to ensure your satisfaction.
2.2 Customer Support: Our team is available to assist you with any questions or issues you may encounter. Please do not hesitate to contact us at ericasloanfit@gmail.com for support.
3. Chargebacks
3.1 Disputed Charges: If you dispute a charge with your credit card company or payment provider, please contact us first at erica@ericasloanfit.net to resolve the issue. We are here to help and will make every effort to address your concerns.
4. Cancellation Policy: Cancellation of personal training sessions must be done 12 hours prior to the scheduled session time. Session cancellations done within 12 hours of the scheduled session time will result in forfeiting your pre-paid session or owing the full session price.
5. Contact Us
If you have any questions about our Refund Policy or need further assistance, please contact us at:
Email: erica@ericasloanfit.net
By purchasing our services, you agree to this Refund & CancellationPolicy. Thank you for your understanding and for choosing Erica Sloan Fit!